Selected Work

Evidence-backed projects for support operations and systems growth.

Service desk RCA, Microsoft 365 administration exposure, PowerShell automation, and infrastructure validation presented as reviewer-ready workstreams with direct source files.

Evidence Linked Case Study Ready Validation Context Included
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review modeldirect artifacts
A

ObjectiveThe operational problem, requirement, or support workflow being addressed.

B

ImplementationThe configuration logic, sequencing, validation method, and handoff record.

C

ProofRepository files that preserve the sanitized technical evidence.

Project Library

Filter by technical discipline.

Cards are intentionally concise so the source evidence remains the main proof surface.

What this page demonstrates

Service desk discipline, troubleshooting method, and systems validation

This page surfaces prioritized support and lab-validation projects with preserved artifacts, validation chains, and recruiter-focused summaries so hiring managers can quickly assess approach, tooling, and operational rigor.

  • Troubleshooting methodology and RCA linkage
  • Documented infrastructure topology and validation workflows
  • Automation with change context and handoff records
  • Evidence-first storytelling with traceable artifacts

Case Study Paths

Deeper recruiter review without duplicate project listings.

These pages expand existing project summaries into case-study format and point back to this project library and the proof hub.

Microsoft 365

Microsoft 365 Lab Baseline

Identity, endpoint policy, Conditional Access intent, automation context, and validation planning.

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Networking

pfSense Network Segmentation

VLAN boundaries, firewall policy intent, DNS/DHCP placement, VPN access review, and validation methodology.

Open Case Study
Home Lab

Proxmox Home Lab

Virtualization context, lab topology, infrastructure boundaries, and preserved portfolio evidence.

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Identity

Active Directory Planning

OU planning, GPO scope review, migration awareness, rollback preparation, and validation criteria.

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Automation

PowerShell Automation

Provisioning logic, dry-run review, logging, rollback context, and operational handoff notes.

Open Case Study

Featured Work

Three spotlight projects chosen for technical depth, topology evidence, and validation chains.

Microsoft 365 Lab Baseline architecture diagram

Microsoft 365 Lab Baseline

Objective: document identity, endpoint, and policy administration.

Records Conditional Access intent, identity boundaries, endpoint management review points, and tenant-safe administration notes using sanitized configuration and diagram artifacts.

Status: Validated Artifacts: 3 Tech: Entra ID / Intune
  • Environment: Microsoft 365 lab
  • Technologies: Conditional Access, Azure AD, Intune
  • Validation: configuration snapshots, architecture SVGs

Related Evidence

Infrastructure and Network Segmentation diagram

Infrastructure Validation and Network Segmentation

Objective: document segmentation controls across VLANs, firewall zones, DNS, DHCP, and validation workflows.

Combines topology evidence, VLAN review steps, firewall boundary logic, DNS/DHCP operations, and validation checkpoints for infrastructure operations growth review.

Status: Reviewed Artifacts: 4 Tech: pfSense / VLANs
  • Environment: pfSense lab topology
  • Technologies: VLANs, firewall zones, DHCP/DNS
  • Validation: segmentation diagram, runbooks

Related Evidence

Mail Flow Troubleshooting RCA diagram

Mail Flow Troubleshooting RCA

Objective: document incident handling from symptom report through recovery validation and follow-up.

Sanitized records capture scope, user impact, queue review, transport rule analysis, remediation sequencing, validation, and post-incident review.

Status: RCA Complete Artifacts: 2 Tech: Exchange Trace
  • Environment: Exchange / mail transport
  • Technologies: Transport rules, message traces
  • Validation: incident timeline, RCA report

Related Evidence

PowerShellPS1 / MD / TXT

Provisioning Automation and Handoff

Objective: maintain repeatable administrative scripting with change context and handoff documentation.

Pairs a PowerShell provisioning script with parameter review, dry-run behavior, logging expectations, change records, and operational handoff notes.

  • Reusable script structure
  • Change record and validation notes
  • Handoff checklist for support continuity

Proof

MonitoringMD

Monitoring and Alerting Overview

Objective: define operational monitoring coverage around thresholds, alert tuning, and actionable response notes.

Documents monitoring scope, alert categories, log review practice, escalation triggers, and follow-up logic in a sanitized operations format.

Proof

RecoveryMD

Backup and Restore Validation Workflow

Objective: define recovery validation methodology without claiming unverified live restore results.

Outlines backup scope, non-destructive restore testing, rollback checkpoints, integrity checks, and documentation expectations for a lab-safe recovery workflow.

Proof