About Jeremy
I bring a background in industrial operations, enterprise IT support, and independently validated Microsoft administration.
Career foundation
Before moving into information technology, I worked in oil and gas roles involving technical operations, instrumentation, diagnostics, supervision, and operational responsibility.
That experience shaped a disciplined approach to troubleshooting: understand the environment, establish the facts, communicate clearly, and verify the result.
I returned to formal education in 2019, completing an associate degree in Computer Science with a Database Administration focus, followed by Information Security and Administration studies. Professional support roles and hands-on infrastructure work have continued that transition.
Professional experience
User support, account administration within role scope, incident ownership, documentation, and escalation. My experience also includes an initial Windows and Microsoft 365 buildout at Completeful Technologies.
Read the employment record ↗Validated lab work
Identity, endpoint management, virtualization, Microsoft 365, networking, and automation, documented with actual implementation and validation records.
Explore the projects ↗Working principle
Dates provide context. A retained result remains useful after a temporary lab changes, but the scope of the result always matters.
Inspect the evidence ↗