Supporting technical work

Meaningful progress.
Honest status.

These records are separate from the 13 completed published projects. Unfinished phases and evidence consolidation remain visible.

IN PROGRESS

ServiceNow Administration & ITSM Lab

Repository checkpoint: Phases 1–4 are validated. Phases 5–10 are not started in that checkpoint. Scope includes users, groups, roles, incident intake, SLA behavior, and notifications.

Incident workflow: Tier 1 Service Desk receives and triages incidents first. Specialists receive incidents through deliberate reassignment. This is not automatic direct-to-specialist routing.

Next milestone: Phase 05 — Flow Designer Automation, followed by the remaining administration phases and final evidence consolidation.

Read complete administration checkpoint →
EVIDENCE PACKAGE PENDING

Cloudflare Free-Plan Site Hardening

The master registry records substantially complete operational work associated with the existing site: DNSSEC, DDoS protection, WAF, Browser Integrity Check, rate limiting, and related controls. A consolidated authoritative evidence package and repository path remain unconfirmed.

These are registry-recorded claims, not a fresh Cloudflare configuration audit or comprehensive security assurance. No Cloudflare configuration was accessed or changed for this preview.

Review registry scope