Technical source document

Troubleshooting

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Troubleshooting

Autopilot profile propagation

Profile assignment did not appear immediately. A service sync and propagation wait were used before the device reported Assigned.

ESP assignment display

An ESP assignment temporarily appeared stale/soft-deleted even though the target group existed. Refreshing the portal restored the correct Active state without rebuilding the group.

Branding asset limits

The original background exceeded Microsoft Entra upload limits. It was recompressed while retaining the required dimensions.

Safe backup before reset

Because the Autopilot target was also the administrative laptop, destructive reset was delayed until a dedicated SMB backup target and independent OpenVPN recovery path were validated.

Standard user and elevation

The Autopilot profile intentionally created a standard user. BitLocker management commands failed from the standard session. Assigning a separate Entra account to Device Administrators provided the supported administrative path. A filtered runas token still showed the Administrators SID as deny-only; a true UAC elevation produced an enabled Administrators token.

Initial compliance failure

The first compliance report showed BitLocker and Secure Boot as not compliant. Local BitLocker validation showed the OS volume was already fully encrypted. Confirm-SecureBootUEFI returned False, identifying the real firmware gap. Secure Boot was enabled in UEFI, then an Intune sync was performed. Final compliance changed to Compliant.

Management boundary

After Autopilot, the endpoint is Microsoft Entra joined and Intune-managed rather than AD DS domain joined. Intune/MDM is the authoritative management path for this project endpoint.