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Troubleshooting Evidence

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Troubleshooting Evidence

RDP

  • TCP 3389 to DC01: reachable
  • Local client failure: mstsc.exe AppHangB1 / Event ID 1002
  • Working launch: mstsc /public /admin /v:dc01.ad.jeremyfontenot.online

WMI / RSOP

Initial WMI result:

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

WMI firewall rule source:

PolicyStoreSourceType : Local
PolicyStoreSource     : PersistentStore
Enabled               : False
Profile               : Domain

After enabling the Domain-profile PersistentStore WMI rules:

CSName  : WS01
Caption : Microsoft Windows 10 Pro
Version : 10.0.19045

The Group Policy Results wizard then completed successfully.